Full-time, 40 hours per week. Predominantly based in the National Office in London (3-4 days per week), with some home working, with some travel around the UK for meetings and events, and possible overseas travel.

The Major Donor Manager, reporting into the Director of Development and working with
some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of
income from Major Donors. He/she will secure unrestricted and restricted income from a
portfolio of Major Donors to support the activities of the Stella Maris network in the UK and
overseas. He/she will produce cultivation plans for individual Major Donors, meet them,
craft tailored applications and reports for them.

Main Duties and Responsibilities

  • Manage relationships with a portfolio of Major Donors in accordance with the
    Charities fundraising strategy and giving programme activity.
  • Establish individual donor cultivation, engagement and stewardship strategies,
    ensuring each prospect and existing donor has an appropriate communications and
    cultivation programme in place.
  • Ensure that donor profiling and research activity is undertaken on existing and
    potential Major Donors (within data protection regulation guidelines) in order to
    enhance and develop relations.
  • Identify potential Major Donors from within the Mid-Value Donor portfolio and help
    graduate them up to Major Donor giving levels.
  • Working with the Governance and Executive team, conduct meetings and visits with
    individual Major Donors around the UK.
  • Accompany Major Donors on port visits within the UK and possibly abroad.
    Craft carefully tailored applications, thank you letters and reports for Major Donors.
  • Support other senior staff and stakeholders, such as Trustees, in cultivating
    relationships with Major Donors by providing research and other information as
    required, and bringing them to meetings with Major Donors when appropriate.
  • Build and cultivate relationships with intermediaries, e.g. wealth advisers, lawyers.
  • Arrange events for Major Donors.
  • Ensure that all activity is recorded accurately on the charity’s Customer
    Relationship Management database, and that actions are undertaken in a timely
    and professional manner.
  • Extract monthly reports on activity levels with Major Donors, e.g. number of
    contacts, meetings, asks, etc., and circulate this internally to selected senior staff


Excellent interpersonal skills including the ability to build and maintain strong
relationships with Major Donors, wealth advisers, etc.

  • Strong rapport building and persuading skills.
  • Excellent written and verbal communication.
  • At least two years’ experience of Major Donors fundraising.
  • Experience of crafting applications, thank you letters and reports for Major Donors.
  • Successful track record of achieving targets and growth in Major Donors
  • Experience of researching Major Donors.
  • Good knowledge of Gift Aid rules.
  • Good knowledge of GDPR and data protection rules.
  • Ability to work flexibly and to use own initiative to meet demands of job.
  • Ability to prioritise and manage multiple tasks with clear attention to detail.
  • Strong commitment to team working, and an ability to build strong, mutually
    beneficial relationships with colleagues across whole organisation.
  • A confident and effective decision maker with the ability to work as part of a
    medium-sized fundraising and communications team.
  • Resilient, determined, and robust with a positive outlook.
  • Dynamic and energetic personality with a high degree of personal drive and selfmotivation.
  • Desire to succeed, achieve results and make a difference.
  • Comfortable with, and adept at, liaising with and meeting senior / high net worth
    individuals, philanthropists, their advisers, Trustees, etc.
  • Confident in using IT software such as Microsoft office suite (Word, Excel) and CRM
    databases (e.g., RaisersEdge, Salesforce etc.)
  • Comfortable with preparing simple project budgets.
  • Planning and organisational skills.
  • Commitment to high quality service, best practice, and best value in all aspects of
    the charity’s operation.

Key dates

  • Closing date for applications 2359 hours on 25 April.
  • Short listing 29 – 30 April.
  • Candidates notified of shortlisting results 2 May.
  • 1st Round of Interviews in London 7 May.
  • 2nd Round of Interviews (if required) 8 May.
  • Candidates notified of outcome 10 May

For more information and to apply, please download the candidate pack.